Privacy policy

Last updated: September 3, 2026

This Privacy Policy explains how MARQEVEN collects, uses, discloses, and protects personal information when you visit our website, place an order, create an account, contact us, or otherwise use our services.

1. Business Information

MARQEVEN is operated by:

Altivon LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Wyoming Company ID: 2026-001877105

For privacy questions or requests, contact us at contact@marqeven.com.

2. Scope

This Privacy Policy applies to personal information processed through the MARQEVEN online store and related customer interactions, including when you:

Browse our website
Create or use a customer account
Place or manage an order
Make a payment
Receive delivery and tracking information
Contact customer support
Request a return or refund
Subscribe to marketing communications
Interact with cookies, analytics, or advertising technologies

MARQEVEN currently sells to customers in the United States. Products are stored and dispatched from Morocco.

3. Personal Information We Collect

Depending on how you interact with MARQEVEN, we may collect:

Name
Billing and shipping addresses
Email address
Telephone number
Order and transaction information
Products viewed, added to cart, or purchased
Customer account information
Customer-support communications
Return, refund, and complaint information
Device and browser information
Internet Protocol address
Website activity and interaction information
Cookie and privacy preferences
Marketing preferences
Fraud-prevention and security information

Payment information is processed by the payment providers displayed during Shopify checkout. MARQEVEN does not ordinarily receive or store complete payment-card details.

4. How We Collect Information

We may collect personal information:

Directly from you
Automatically through cookies and similar technologies
Through Shopify and other service providers used to operate our store
From payment providers
From delivery carriers and logistics providers
From fraud-prevention and security providers
From analytics and advertising providers where enabled

5. How We Use Personal Information

We may use personal information to:

Operate and improve our online store
Process and fulfill orders
Process payments and refunds
Arrange shipping and provide tracking
Manage customer accounts
Respond to questions and support requests
Handle returns, complaints, and disputes
Detect and prevent fraud or misuse
Protect our website, customers, and business
Maintain tax, accounting, and business records
Comply with applicable legal requirements
Send marketing communications when permitted
Measure website and advertising performance
Personalize website or advertising experiences where permitted

6. Shopify

Our online store is hosted on Shopify. Shopify provides services including website functionality, checkout, customer accounts, order management, security, and ecommerce infrastructure.

Shopify may process personal information on our behalf and, in some circumstances, for its own purposes in accordance with its applicable terms and privacy notices.

7. Payments

Payments are processed through the payment methods displayed during checkout. Payment providers may process information including:

Name and billing information
Payment method information
Transaction amount
Authentication information
Device information
Fraud and security information

Payment providers may apply their own privacy policies and verification requirements.

8. Shipping and Logistics

To prepare and deliver orders, we may share necessary information with carriers, customs agents, fulfillment providers, and logistics partners.

This information may include:

Customer name
Shipping address
Telephone number
Email address
Order contents
Shipment and tracking information

MARQEVEN products are stored and dispatched from Morocco to customers in the United States. Information may be processed internationally as required to fulfill and deliver an order.

9. Cookies and Similar Technologies

MARQEVEN, Shopify, and our service providers may use cookies, pixels, local storage, and similar technologies to:

Operate essential website functions
Maintain the shopping cart and checkout
Protect website and payment security
Remember account and privacy preferences
Measure website performance
Understand how visitors use the store
Measure conversions
Support advertising and personalization where enabled

You can manage available cookie and privacy choices through our website’s privacy controls and your browser settings. Disabling certain technologies may affect website functionality.

10. Analytics and Advertising

We may use analytics and advertising services to understand website performance, measure sales and advertising results, and improve our services.

Depending on the services enabled, providers may receive information about your device, browser, approximate location, pages viewed, products viewed, referral source, website interactions, and purchase events.

Under certain U.S. state privacy laws, some disclosures for targeted advertising may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged. Where applicable, you may opt out using the privacy choices provided on our website or by contacting us.

Where required by applicable law and supported by our systems, we process recognized browser-based opt-out preference signals.

11. Marketing Communications

If you subscribe to marketing communications, we may send you information about products, promotions, craft stories, company updates, and leather-care information.

You can unsubscribe at any time by using the unsubscribe link in the message or by contacting contact@marqeven.com.

Unsubscribing from marketing does not stop transactional communications related to orders, shipping, accounts, returns, or refunds.

12. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to:

Shopify
Payment providers and financial institutions
Shipping carriers, customs agents, and logistics providers
Customer-support providers
Website and technical service providers
Analytics and advertising providers
Fraud-prevention and security providers
Accountants, legal advisers, and professional advisers
Government, regulatory, or law-enforcement authorities when legally required

Information may also be transferred as part of a merger, acquisition, financing, restructuring, or sale of business assets.

We do not disclose personal information to unrelated parties for unrelated purposes unless permitted or required by law.

13. International Processing

MARQEVEN is operated by a United States company, fulfills orders from Morocco, and uses service providers that may process information in other countries.

Personal information may therefore be transferred and processed outside your state or country of residence. Where required, we use appropriate measures intended to protect information during international processing.

14. Data Retention

We retain personal information only for as long as reasonably necessary for:

Order fulfillment and customer service
Returns and refunds
Tax, accounting, and legal requirements
Fraud prevention and security
Dispute resolution
Establishing, exercising, or defending legal claims

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

15. Data Security

We and our service providers use reasonable administrative, organizational, and technical safeguards intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

No method of transmission or electronic storage can be guaranteed to be completely secure.

16. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

Know whether we process your personal information
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Obtain a portable copy of certain information
Opt out of targeted advertising
Opt out of certain sales or sharing of personal information
Withdraw consent where processing is based on consent
Appeal a decision regarding a privacy request
Receive equal service without unlawful discrimination for exercising a privacy right

We may need to verify your identity before completing a request. Some requests may be limited by legal exceptions, including obligations to maintain transaction, tax, security, or fraud-prevention records.

To exercise an applicable right, contact contact@marqeven.com and clearly describe your request.

An authorized agent may submit a request where permitted by law. We may request evidence of the agent’s authority and verification of the consumer’s identity.

17. Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact contact@marqeven.com so we can review and address the request.

18. Third-Party Links

Our website may link to independent third-party websites or services. We do not control the privacy or security practices of those third parties. Review their privacy notices before providing information to them.